- Cancellation of our online courses can be made within 14 calendar days of the date of the Order Confirmation for a course, provided the course has not been accessed and/or opened. The cancellation period will expire 14 calendar days from the date of the Order Confirmation.
- No requests for cancellation will be accepted if the course has been accessed and/or opened, regardless of whether it is within the 14-calendar day cancellation period, and/or if the course materials have been accessed via our online course learning platform.
- No requests for cancellation or refund will be accepted after 14 calendar days from the date of the Order Confirmation.
- The cancellation request can only be raised by completing the required Cancellation and Refund Form on this webpage.
- We will provide a full refund for written cancellation requests received within 14 calendar days of the date of the Order Confirmation.
- Refunds will be made using the same method of payment used in the initial transaction.
- Request your refund by completing the Cancellation and Refund Form below. Please allow about 3 days for a reply. Refunds take approximately 14 calendar days to process.
Updated: 24 April 2023